COALDALE: 403-345-3131

BOW ISLAND: 403-545-2860

Frequently Asked Questions for Our Dental Centre

Why do you not just accept payment from my insurance company?

At Coaldale Dental Centre, we accept payment from a patient’s benefit carrier. Often offered by your employer, dental plans can help you pay for various dental treatments. Insurance companies or benefit carriers reimburse you based on the level of coverage provided by your employer.


During your dental office visit, your dentist may create a dental treatment plan that may be different from what your dental plan covers. It is your choice whether or not you decide to go ahead with the recommended treatment.


It is recommended not to make your dental treatment decisions based solely on what your plan covers. If you agree to have the treatment, it's your responsibility to pay for the portion that your insurance will not cover.

Are x-rays needed at each visit?

Once more your oral health will determine how often you need an x-ray. If you have not had any cavities or any other problems for a couple of years, an x-ray won’t be required at every appointment. However, with a less stable dental situation, your dentist may wish to monitor your progress with frequent x-rays.


Ask your dentist if you are not sure why a particular x-ray is being taken. Dental x-rays deliver very little radiation and are vital tools for your dentist in finding small problems before they develop into bigger issues.

What can I do if I don’t have dental insurance and can’t afford to visit the dentist? Why do dental services cost so much in the first place?

Your dentist may offer a payment plan if you do not have a dental insurance and are unable to afford paying your entire bill at once. If you find that a payment plan is not the solution, and you still cannot afford your treatment, we recommend contacting the nearest:

  • Social services agency – you may qualify for government-funded dental care
  • Dental school – senior dental students provide treatment at a reduced cost

Dental services appear expensive, but in Canada, we do not have to pay directly when visiting a doctor or hospital. As a result, we may not fully realize the high cost of providing health services. In general, overhead costs are high for dentists because of staff, equipment, and various operating costs.


One way to avoid costly dental treatments is with frequent brushing, flossing, and regular visits to the dentist for exams. Although regular dental exams cost money, fixing dental issues caused by neglect are more expensive.

Is it necessary to go to the dentist every six months?

The importance of regular dental exams and cleanings is to catch small problems early before they develop into something more serious. How often you visit the dentist depends on your oral health needs. For many individuals, visiting the dentist every six months is ideal. Your dentist might suggest more or less visits depending on the care needed for your teeth and gums. Do you have problems that require regular checkups or treatment? How fast does tartar build up for your teeth? These questions and more are considered when your dentist suggests exams.


Determining how often you visit the dentist concerns the following factors:

  • Flossing every day
  • Brushing twice a day with fluoride toothpaste and as your dentist instructed
  • Eating a well-balanced diet from all food groups and limiting sweets
  • Smoking
  • Your history of cavities or gum disease
  • Overall health

It is important to not determine your need for dental care on what is covered in your dental plan.

Woman with nice smile

Get Directions

We have two convenient locations in Alberta to serve you better.

Find Us
Coaldale Dental Centre

DIRECT BILLING

Coaldale

1719 20th Avenue

Coaldale, AB T1M 1K8

P: 403-345-3131

F: 403-345-3200

Monday 08:30 AM - 04:30 PM

Tuesday 08:30 AM - 04:30 PM

Wednesday 08:30 AM - 04:30 PM

Thursday 08:30 AM - 04:30 PM

Friday 08:30 AM - 04:30 PM

We offer evening hours on Mondays and Wednesdays until 8:00 PM.

Bow Island

135 5th Avenue W

Bow Island, AB  T0K 0G0

Tuesday 09:00 AM - 04:30 PM

Thursday 09:00 AM - 04:30 PM

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